Preventing vehicle theft with Engine Immobilizer
1x Product Manager
1x Design Manager
1x VP of Product Design
Expanding to Mexico region for Motive came with a unique set of requirements. All the fleets in this region require an Engine Immobilizer to be installed in their vehicles to prevent vehicle theft and reduce insurance costs.
I talked to a few of our customers to understand their requirements. Since our customers spoke Spanish, we took help of one of our Mexican teammates to help us bridge the conversation.
We found out the following things from our customers:
Engine Immobilizer is a must have for the all the fleets in Mexico.
Installing an Engine Immobilizer significantly reduces the insurance costs.
Fleet Managers need the ability to remotely immobilize the vehicles in case they get stolen or to prevent drunk driving incidents.
Our competitors already provide such solutions, however they are unreliable with connectivity issues.
Forming the Solution
We settled on using an LTE based Engine Immobilizer which would be connected to the vehicle through the starter line. This immobilizer would be remotely controlled via the Fleet Manager dashboard, further support would be provided post MVP.
To understand and create the end to end journey and cover all edge cases for all types of users, I started by creating the user flows for the core experiences:
Assigning the Engine Immobilizer to the vehicles
Ability to Immobilize and Mobilize the vehicles using Fleet Dashboard
I started designing wireframes to explore different ways of implementing the solutions, including the placement of several components inside existing pages. One such example can be seen below.
High Fidelity Designs
After several rounds of feedback and collaborations with other designers from different product areas, I finalized the designs.
Immobilizer Assignment Flow
The Engine Immobilizer can be assigned to any vehicle via the Admin panel.
Vehicle Immobilization Flow
The vehicles can be immobilized through the Fleet dashboard
Fleet View Changes